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よくある質問
Local Sightseeing & ActivitiesAccess & ParkingDining & Dietary RestrictionsCheck-in, Check-out & ReservationsFacilities, Rooms & Onsen
Q: Can you accommodate dietary allergies or restrictions?
Yes, we can modify our menus to exclude specific allergen ingredients so you can enjoy your meals safely. Due to our mountainous location and ingredient sourcing schedules, please ensure you inform us of the specific allergens and the number of guests 【at least 5 days prior to your arrival】. Note: Please be aware that we may be unable to accommodate complete elimination of trace elements (such as in microscopic seasoning components) or severe, life-threatening allergic reactions (such as anaphylaxis). For your ultimate safety, if you have any questions or severe concerns, please be sure to contact us directly by phone in advance to consult.
Are you able to accommodate vegan, halal, gluten-free, and other dietary needs?
Yes, we can prepare meals with adjusted ingredients to accommodate various dietary needs, including vegan, halal, and gluten-free diets, upon advance request. Since our ryokan (Keiryuso Shiorie) is located in a mountainous area where sourcing special ingredients requires extra time, please inform us of your specific dietary requests via phone or email 【at least 5 days prior to your arrival】.
inquiry
Phone support is available in Japanese only.
(☎0263-93-2642)
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