【Check-in Hours】Guests with Dinner Plan: 3:00 PM - 5:30 PM (Dinner starts at 6:00 PM).Guests with No-Dinner Plan: 3:00 PM - 10:00 PMIf your arrival will be later than the times stated above, please be sure to contact us via phone or email in advance.【Check-out Hour】By 11:00 AM. Please enjoy a relaxing morning.

Our standard cancellation fees are as follows:7 to 3 days prior to arrival: 30% of the total accommodation fee2 to 1 day prior to arrival (Day before): 50% of the total accommodation feeOn the day of arrival / No-show: 100% of the total accommodation fee(Example: If your stay is scheduled for January 20th, cancellation fees will begin to apply from January 13th, which is 7 days prior).Note: Cancellation policies may vary depending on specific accommodation packages or booking websites (OTA).

We accept cash and various credit cards for on-site payments. While some electronic money (e-money) payments are accepted, available options may vary depending on the total payment amount. To ensure a smooth checkout, we kindly ask that you prepare cash or a credit card.

If you booked through an online travel agency (such as Booking.com, Agoda, Expedia, etc.), any changes to your reservation (e.g., dates, number of guests) must be made by yourself directly through that booking platform. Please note that we cannot modify online portal reservations on our end.